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The University of Richmond welcomes you to Richmond Football 2013 on campus at Robins Stadium. The Department of Athletics, as well as the entire university community, is available to assist your needs on game days. In addition, our Game Operations Staff will work closely with law enforcement agencies (UR Police Department and surrounding jurisdictions) to make your trip to our beautiful campus a memorable one.

Quick Links:
Alcohol Policy
Conduct
Handicap Access
Media Information
Prohibited Items
Seating Policies
Ticketing Information

Aisle/Section Entry
Guests are encouraged to have their ticket stubs available throughout the game to assist in seat verification and entry into each aisle or section.

Aisle Traffic
Guests are urged to arrive at their seats well in advance of kickoff. Please be courteous to other guests by moving about the stadium only during time outs, quarter breaks or when a play has ended.

Alcohol Policy (Inside Stadium)
No alcoholic beverages may be brought inside Robins Stadium. Any ticket holder apprehended in the stadium with an intoxicant will be subject to ejection without refund, and may have ticket privileges to future UR events revoked.

Alcohol Policy (Outside Stadium)
Parking Lot B3 -- located across the street from Robins Stadium -- and Lot B5 -- located across the street from the Robins Center -- are the only two ABC licensed lots on the UR campus. The portion of Lot B5 reserved for student programming is not included within the area of the lot covered by the ABC license.

Persons 21 years and older are allowed to drink alcoholic beverages in moderation in these areas beginning four hours before kickoff. Drinking is not permitted in these lots beginning 10 minutes prior to kickoff and through the rest of the day. Law enforcement reserves the right to check identification for anyone consuming alcoholic beverages in these lots, and may suspend drinking privileges at any time at their discretion.

All other lots on the UR campus are not ABC licensed lots and alcoholic beverage are not permitted in those lots. Violators are subject to ejection from the UR Campus and/or arrest.

Alcoholic beverages or containers of any kind are NOT permitted inside Robins Stadium. Persons identified with alcohol will be asked to leave the premises. Guests appearing to be intoxicated will not be allowed to enter the stadium and, if observed to be intoxicated once inside the Stadium, are subject to ejection and/or arrest.

Animals
Animals are not permitted in or on stadium grounds, with the exception of trained service animals for our fans with disabilities.

Artificial Noisemakers
Artificial noisemakers (air horns, cowbells, etc.) are not permitted in Robins Stadium. Be considerate and allow your neighbor to enjoy the game. Please keep portable radios at a low volume.

ATMs
There are no ATMs (automated teller machines) inside Robins Stadium. Major credit cards and Spidercards are accepted at concession stands and UR Spider Shop. An ATM is located inside Tyler Haynes Commons on the first floor at the middle staircase.

Baby Changing Stations
Changing stations are available in the public restrooms on the south end of the West Concourse and in the public restrooms on the East Concourse. Family restrooms on both the East and West Concourses are also equipped with changing stations.

Bags & Backpacks
For the safety and enjoyment of all fans attending the game, backpacks and large bags are not permitted in Robins Stadium. All persons, small bags, and purses are subject to inspection. Individuals that refuse to have a bag inspected will not be allowed to enter the stadium.

Media personnel may brings bags and backpacks in Robins Stadium, and they are subject to search.

Banners (Signs, Flags)
Handheld banners and/or signs are approved as long as they are: 1. In good taste; 2. Do not block the view of others; and 3. Not attached to flag poles. Banners or flags cannot be hung over the spectator walls at Robins Stadium without prior approval from the Department of Athletics.

Cameras & Video Cameras
Still cameras with lenses less than six inches are allowed, however flash photography and stands/tripods are not permitted. Videos cameras are not allowed in the stadium.

Concessions
Concession booths open when Stadium Gates open -- 90 minutes before game time -- and remain open until midway through the fourth quarter. Full-service concession booths are located on both the East and West Concourses of Robins Stadium. Credit cards (MasterCard, Visa, and AMEX) will be accepted at these locations, as will Spidercards. Separate vendor carts will be positioned at various locations throughout Robins Stadium, and will accept cash only.

Conduct
The visiting team's players, personnel and fans, as well as game officials, are guests of the University of Richmond. Harassment of the visiting team, its fans and game officials will not be tolerated and may result in ejection from Robins Stadium.

The Game Operations Staff will proactively intervene to support an environment where guests can enjoy the game free from unacceptable behavior, including the following:
• No unruly or disruptive behavior
• No obscene or indecent clothing allowed
• No obscene gestures
• No foul or abusive language
• Intoxicated guests, or guests showing signs of impairment related to alcohol, will be removed from venue
• Interfering with another fan's ability to enjoy the game is prohibited
• No standing or sitting in the aisles
• No throwing of objects

Our Game Operations Staff reserves the right to determine what is unruly or unacceptable behavior; therefore, warranting removal from the venue. If anyone is interfering with your enjoyment of our facility, please contact the nearest member of the Game Operations Staff for assistance.

Guests in violation of policies are subject to removal from the event, arrest and prosecution under the applicable laws and statutes, and could forfeit the right to ticket privileges. Students who violate are subject to university disciplinary procedures and/or loss of ticket privileges for future athletic events.

Disabled Guests (Handicap Access & Seating)

Handicap seating is available in Sections 103-107, End Zone seating Sections 110-111, Sections 113-116 and in the student seating, Section 118.

Handicap accessible gates at Robins Stadium are Gates: C and H.

** Please note, handicap seating in Sections 113-116 are ONLY accessible through Gate H. Handicapped seats in Sections 103-107 are ONLY accessible through Gate C.

Drinking Fountains
Drinking fountains are available on both the East and West Concourses.

Elevators
One elevator on the East Concourse provides access to the Press Box. One elevator on the West Concourse provides access to the Suite Level. Use of these elevators is available only to individuals with proper tickets and/or credentials.

Emergency Procedures
In the event of a serious emergency, all Game Operations Staff and Law Enforcement Officers will be available to assist guests in and around Robins Stadium, including those with disabilities. Information will be provided over the public address system and on the scoreboard.

When arriving at Robins Stadium, please familiarize yourself with the nearest exit points of the stadium.

In the event of an evacuation, guests that park in Lot B3, Lot B5 and Milhiser Lot will be asked to proceed directly to their automobile. Guests that park in all other lots will be directed to the Robins Center. Game Operations Staff and Law Enforcement Officers will provide information on a safe return to Robins Stadium, and information can also be found on the radio at ESPN 950.

Family Restrooms
For the convenience of families visiting Robins Stadium, family restrooms are located within the concourse areas. There is one family restroom at each end of the West Concourse, and one family restroom on the East Concourse adjacent to the elevator. These facilities are equipped with changing stations. Changing stations are also available within the West Concourse public restrooms on the south end and in the East Concourse public restrooms.

Feedback
The University of Richmond welcomes your feedback on your Football Gameday experience. Please feel free to contact the Department of Athletics via email (RobinsStadium@richmond.edu) or the Feedback Form.

Field Access
Guests do not have access to the playing field at any time. Students may only enter their approved student section via the appropriate channels, and under no circumstances may enter the playing field. Only authorized personnel with proper credentials will be permitted on the field before, during or after a game. Violators will be subject to arrest and prosecution.

First Aid
If medical assistance is required, notify the nearest Game Operations Staff or Law Enforcement Officer. The Police/First Aid Office is equipped to handle minor injuries and is located on the West Concourse. AED (automated external defibrillator) units are located on each concourse.

Food & Beverage
Food and drinks are prohibited from being brought inside Robins Stadium. Guests will find traditional stadium foods at each of the Robins Stadium concession stands.

Gates
Robins Stadium gates open 90 minutes prior to game time. The Stadium has nine gates, two of which are handicap accessible. Please see the list below, for information on access/services at each gate:

Gate A: All game day tickets, credentials (excluding UR students) and Richmond prospects (pass list entrance only).
Gate B: All game day tickets and credentials (excluding UR students)
Gate C: All game day tickets and credentials (excluding UR students); handicap accessible entrance. The main entranceway of Gate C is designated as a Richmond player/guest entrance only (pass list entry only).
Gate D: Team entrance
Gate E: UR Student Entrance Only
Gate F: All game day tickets and credentials (excluding UR students)
Gate G: Visiting Team player/guest entrance as well as all game day tickets and credentials (excluding UR students)
Gate H: All game day tickets and credentials (excluding UR students); handicap accessible entrance; preferred media entrance
Gate I: Approved delivery/vehicle entrance only.

Gameday Programs
Gameday programs are available for free at the various entry points to Robins Stadium.

Guest Services Kiosk
The Guest Services Kiosk is located on Lessing Plaza, behind the South End Zone.

Lost & Found
All lost and found items are to be turned into the Guest Services Kiosk located on Lessing Plaza. Beginning the Monday following each home game, lost and found items will be left at the Robins Center Ticket Office. This office can be reached at 804-289-8388 or 1-877-SPIDER-1.

Lost Persons
Please report any lost persons to the nearest Game Operations Staff or Law Enforcement Officer in your area.

Media Information
Media wishing to cover a football game at the University of Richmond must contact Director of Football Public Relations Scott Burns (804-287-6313 or sburns2@richmond.edu) in advance to request credentials. The Press Box is only accessible to working media and other essential game personnel.

The Media Entrance is located at Gate H. Proper media credentials are required and bags are subject to search. Media Will Call can also be found at the Media Entrance and proper photo identification is required to claim credentials. Media parking is limited and a parking pass must be displayed for access to the Media Lot.

The University of Richmond reserves the right to revoke media credentials for misuse and/or misrepresentation.

Merchandise
The Spider Shop at Robins Stadium and the UR Bookstore on campus (in the Tyler Haynes Commons) are the exclusive merchandise vendors on Football Gamedays. The UR Bookstore is open Gamedays (Saturday from 10 a.m. - 3 p.m.), selling Spider clothing and spirit items. The Spider Shop at Robins Stadium -- located on the West Concourse -- opens 90 minutes before each game remains open throughout the game. The Spider Shop at UR Stadium and the UR Bookstore accept all major credit cards, Spidercard, checks and cash.

Outside Groups/Visiting Team Events
Guests who would like information about having a Gameday event or tailgate should contact Liz McCann at University of Richmond Event Services. Space is extremely limited on Football Gamedays. Call 804-289-8807 or email emccann@richmond.edu for reservation information.

Parking Lot Policies
Parking lots for Robins Stadium on Football Gamedays on the UR Campus open four hours prior to kickoff. Unauthorized vehicles parked in any permit-controlled lot will be ticketed and towed at the owner's expense after 2 a.m. on Gamedays. These areas include the following lots: B1, B2, B3 , B4, B5, B6, B7, R18, R19, R20, R21, R22 and R23.

Additionally, parking illegally in handicap spaces, in fire lanes, or immediate surrounding the Robins Center will result in towing at the owner's expense. Students with vehicles displaying an X or J permit must move their vehicles to the designated student parking area (Lot T50) by 2 a.m. on Gamedays. Resident student vehicles must be parked in their assigned lot on Gameday (exception to this will be X and J permits).

For complete parking information with maps, click here.

Player/Guest/Prospect Tickets
Richmond player and coach guests tickets can be claimed at the main entranceway of Gate C (West Concourse of Robins Stadium) on game day. A valid government-issued photo ID is required. These individuals must enter the stadium at the exact time their tickets are claimed. Richmond prospect tickets can be claimed at Gate A. A valid government-issued ID is required. These individuals must enter the stadium at the exact time their tickets are claimed.

Visiting team player and coach guest tickets can be claimed at Gate G (located on the East Concourse of Robins Stadium). A valid government-issued photo ID is required. These individuals must enter the stadium at the exact time their tickets are claimed.

  • Gate A: Richmond prospect tickets.
  • Gate C Main Entranceway: Richmond player guest list.
  • Gate G: Visiting team pass list and will call

Prohibited Items

The following items are not permitted into Robins Stadium:
• Alcoholic beverages or illegal drugs
• Backpacks or large bags (media personnel may bring in these bags, and they are subject to search)
• Baby strollers
• Glass bottles or aluminum cans
• Coolers or containers
• Fireworks, firearms, or other weapons
• Artificial noisemakers are not permitted, including - bullhorns, cowbells, horns, whistles, drums, and megaphones
• Outside food and beverage
• Skateboards or rollerblades
• Umbrellas
• Water bottles or mugs
• Items that can be thrown such as balls, frisbees and other inflatables

Game Operations Staff and/or Law Enforcement Officers reserve the final decision on all items that are brought into Robins Stadium.

Public Telephones
There are no public telephones inside Robins Stadium.

Public Address
Messages for the public address announcer are acceptable only for emergencies and must be approved by the Department of Athletics.

Radio Broadcasts
The flagship radio station for Richmond Spiders football games is ESPN 950 AM, also available at ESPN950am.com. The Tailgate Show airs live one hour prior to kickoff from the Robins Stadium parking lots. The Farm Bureau Insurance Pregame Show airs live from the Robins Stadium Press Box 30 minutes prior to kickoff. Games with a start time of 3:30 p.m. (or later) also air on WOLF 93.1 FM.

Recycling
University Facilities will have recycle bins placed throughout Robins Stadium to collect the following materials: Mixed paper, drink containers and cardboard. Individual recycling bins will be clearly marked, as will all general trash bins.

Re-Entry
Re-entry to Robins Stadium is strictly prohibited. Fans are not allowed to leave Robins Stadium at any time and return, including halftime. Re-entry is permitted should Robins Stadium be evacuated due to an emergency.

Refunds/Resale
Tickets cannot be resold at Robins Stadium. The University of Richmond is not responsible for lost or stolen tickets. There are no refunds on tickets.

Restrooms
Public restrooms are located within both the East and West Concourses at Robins Stadium. All restrooms at the stadium are handicap accessible.

Restrooms can also be found in the Robins Center ambulatory level (these restrooms are only open outside of the stadium and may not be accessed once entering Robins Stadium). Portable restrooms are available on Football Gamedays in various locations surrounding the stadium and throughout campus.

Baby changing stations are available in the public restrooms on the south end of the West Concourse and in the public restrooms on the East Concourse. Family restrooms on both the East and West Concourses are also equipped with changing stations.

Scalping Tickets
Resale of tickets on University of Richmond property is prohibited.

Seating Policies
Season Ticket Seats: Season Tickets are available in Sections 104-106, 109, 114-115, 203-207, and 213-216.

Visiting Team Seats: Visiting team tickets are available in Sections 112-113, 116-117, 212 and 216-217 on the East Concourse as well as sections 110-111 in the North End Zone. Visiting Team Tickets can either be purchased through the Robins Center Ticket Office or through the respective visiting team's ticket office.

UR Student Seats: UR Student seating is located near the South End Zone, closest to Millhiser Gymnasium (Section 118). UR Students must enter through Gate E (Student Gate) near the South End Zone adjacent to Parking Lot B4 for access to Robins Stadium. UR Students must claim their tickets by Monday of game week at RichmondSpiders.com. Students may claim seats after Monday of game week or on game day based on availability only.

For information on purchasing tickets, please call 1-877-SPIDER or click here.

Scoreboard Messages
Messages displayed on the scoreboard are acceptable only for emergencies and must be approved by the Department of Athletics.

Shuttles
The University of Richmond will provide a continuously-running shuttle on Football Gamedays. The shuttle begins two hours prior to kickoff, runs during the game, and continues to run for approximately one hour after the game ends.

The shuttle originates from the loading dock at Sarah Brunet Hall on Richmond Way, and will stop at the following locations:
• Second entrance to the Alumni Center Parking Lot on Crenshaw Road
• Between Lot W40 and the auxiliary parking area on Spider Lane (W39)
• By Lot W41 on UR Drive

Smoking
Prevention Connections, a non-profit group working to improve the health of communities, is a corporate partner with Richmond Athletics and reminds guests that smoking is strictly prohibited inside and around the perimeter of Robins Stadium.

Student Gate
All UR students with a valid ticket on Gameday should enter through Gate E (Student Gate), located near the South End Zone adjacent to Parking Lot B4. A valid UR Student I.D. will also be required for admittance.

Suite-Level Access
Suite Level access is located on the West Concourse via elevator. Guests must display proper tickets or credentials to access the elevator and Suite Level.

Tailgating
Tailgating is defined as parking in a designated location/area and/or setting up non-permanent facilities, such as tents and tables, to consume food and beverages prior to an athletic event. Tailgating items such as tents, tables, grills, etc. must be confined to the space in which your vehicle is parked and may not occupy another parking space, and/or may not block roadways. Tailgating with food and non-alcoholic beverages may be enjoyed on all areas of campus. Legal possession and consumption of alcoholic beverages while tailgating is only permitted in Lots B3 and B5 adjacent to Robins Stadium.

Tailgating is not permitted during the event and all lots need to be cleared within an hour after the conclusion of the game (except when a post-game event has been scheduled through the University Services/Events Office).

For more Tailgating Tips at the University of Richmond, click here. To view the University of Richmond's Tailgating Policy (PDF document), click here.

Ticket Information
The Robins Center Ticket Office is located in the main lobby of the Robins Center on the lower level facing College Road. The Ticket Office's normal business hours are Monday through Friday, 9 a.m. to 5 p.m. ET. The Ticket Office, and all Robins Stadium Ticket Windows will open four hours prior to kickoff on Gamedays.

Advance Sales: Single game tickets, if available, may be purchased in advance beginning July 1, 2013.

Season Tickets: Individuals interested in season tickets can call the Robins Center Ticket Office at 1-877-SPIDER-1. Season tickets can be purchased online by clicking here.

Day of Game Sales: If available, single-game tickets can be purchased at the Robins Center Ticket Office on Gameday. Ticket Windows at the Robins Center and Robins Stadium open four hours before kickoff. Due to the Robins Center renovation, tickets will be for sale at the Robins Center Main Ticket Office, located on the lower west entrance. Tickets can be purchased via credit card (Visa, MasterCard or Discover), check or cash.

Player/Guest/Prospect Tickets: Richmond player and coach guests tickets can be claimed at Gate C (West Concourse of Robins Stadium) on game day. A valid government-issued photo ID is required. These individuals must enter the stadium at the exact time their tickets are claimed. Richmond prospect tickets can be claimed at Gate A. A valid government-issued ID is required. These individuals must enter the stadium at the exact time their tickets are claimed.

Visiting team player and coach guest tickets can be claimed at Gate G (located on the East Concourse of Robins Stadium). A valid government-issued photo ID is required. These individuals must enter the stadium at the exact time their tickets are claimed.

Will Call: Tickets reserved and placed at Will Call can be claimed at the Robins Center Main Ticket Office located on the lower west entrance beginning four hours prior to kickoff. A government-issued photo ID must be presented to claim all tickets and credentials. Tickets and credentials will only be given to the individual listed in Will Call with a matching and valid ID.

Lost/Stolen Tickets: Prior to Game day, the Robins Center Ticket Office can reprint your lost or stolen pre-paid ticket. Please call 1-877-SPIDER-1 for assistance. On Gameday, please proceed to the Robins Center Main Ticket Office located on the lower west entrance with a valid government-issued photo ID to reprint your ticket. Tickets will only be reprinted for the individual who purchased the tickets with a valid ID matching the name on the ticket account

Ticket Windows
Robins Stadium guests will be serviced by two ticket window locations on Gamedays, which each open four hours prior to kickoff. Please refer to the list below for locations and services offered at
each window:

Robins Center Ticket Office (Lower West Entrance): Gameday Sales (if available), Pre-paid Will Call, Ticket Reprints

Ticket Window 3 (Robins Stadium East Side): Gameday Sales (if available)

Thrown Items
Cans, bottles, beach balls, balloons or any items which may be thrown on the field are not permitted in Robins Stadium. Violators will be subject to ejection and/or arrest.

Towing
Unauthorized vehicles parked in any permit-controlled lot will be ticketed and towed at the owner's expense after 2 a.m. on Gamedays. These areas include the following lots: B1, B2, B3, B4, B5, B6, B7, R18, R19, R20, R21, R22 and R23. Additionally, parking illegally in handicap spaces, in fire lanes, or immediate areas surrounding the Robins Center will result in towing at the owner's expense.

If your vehicle is towed for unauthorized parking, please contact URPD at (804) 289-8715

Umbrellas
Umbrellas are strictly prohibited inside the stadium. This policy is enforced the entire game, regardless of the weather on Gameday.

Will Call
Tickets reserved and placed at Will Call can be claimed at the Robins Center Main Ticket Office located on the lower west entrance beginning four hours prior to kickoff. A government-issued photo ID must be presented to claim all tickets and credentials. Tickets and credentials will only be given to the individual listed in Will Call with a matching and valid ID.